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Re:Good software knows when to stop by chrisandchris on Saturday March 07, 2026 @05:21AM (#47286270)
> [...] I decide to take the time to explain [...]

Do you just explain or do you start by asking a question?

What I usually go with is _asking_ what they want to achieve. Because usually, the user describes features/functions/forms instead of explaining the business case. And while the user describes a business case (a thing that generates him money/...) it becomes obvious how/why to implement the request.

So often, people forget to just ask and listen.

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