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Re:Fog Creek is about to go down by mdc on Tuesday October 30, 2012 @10:49AM (#4717543)
We use Fogbugz for all our internal project tracking. The consensus among our engineers is that this downtime is understandable and we'd rather deal with it, even in a mission-important web app, than pay more every month to insure redundancy was available.

Frankly this is just making us appreciate Fogbugz all the more since tracking our time without it will be a real PITA.

Re:Fog Creek is about to go down by kranner on Tuesday October 30, 2012 @11:22AM (#4717702)
I don't know what Fogbugz costs, but they really should start charging for Trello now, esp. if they can use some of that revenue to add geo-redundancy.

Trello is fantastic, but now I'm worried that I'm too dependent on it and I should arrange an offline alternative.

Take my money, Fog Creek.

Re:Fog Creek is about to go down by spolsky on Tuesday October 30, 2012 @12:48PM (#4718186)
Geo-redundancy is a tough engineering problem. We're building a long term solution but it's a lot of work and it's not in place today.

If this is the kind of problem that excites you, we're hiring :-)

Re:Fog Creek is about to go down by enigmo on Tuesday October 30, 2012 @01:47PM (#4718482)
It's particularly hard to shoehorn in after the fact. Certain development models (e.g. replicated state machines) make it much easier... mix in some magic Paxos dust and it can handle machine failures as well.

Sadly the better implementations I've used myself (or have heard about) are not publicly available. The closest thing in semi-widespread use seems to be Zookeeper, but it's more like Oracle when you really wanted SQLite (standalone service vs. library).

Re:Fog Creek is about to go down by lww on Tuesday October 30, 2012 @01:47PM (#4718486)
How tough it is depends on how you're engineering your geo-redundancy. I've been doing it since 1998 and a simple active-passive solution is not as hard as some would believe but it does cost money. Active-Active is much more challenging and multi-master is obviously the ideal and the most difficult to engineer with geo-network latency. I haven't seen one solution that couldn't be staged to at least provide active-passive DR capability for a pretty reasonable price. You can even do it in EC2, RackSpace Cloud or Joyent if your feeling "cloudy".
Re:Fog Creek is about to go down by egeozcan on Tuesday October 30, 2012 @11:25AM (#4717720)
I totally agree. Did this thing have an export function or should I be prepared creating a scraper?
Re:Fog Creek is about to go down by kranner on Tuesday October 30, 2012 @11:28AM (#4717742)
There is an export-to-JSON, from whose output I'm now trying to salvage my project notes.

There is also a print option, but that doesn't seem to print the back of the cards so it's pretty useless, unless I'm mistaken.

Re:Fog Creek is about to go down by benajnim on Tuesday October 30, 2012 @11:32AM (#4717758)
There is an api: trello.com/docs/api
Re:Fog Creek is about to go down by jemfinch on Tuesday October 30, 2012 @11:55AM (#4717871)
Either your engineers are underpaid or you're anticipating a larger price hike than would seem justified to gain the redundancy you need.
Re:Fog Creek is about to go down by nthj on Tuesday October 30, 2012 @01:51PM (#4718508)
Or the engineers want to work on interesting problems, rather than patching the bug tracker every 2 weeks.

In my experience, what self-hosted bug-tracking systems might gain in redundancy (a few hours every time a major storm hits) they lose to context switches (which hit team morale, not merely time.)

"Hey, Bob! Can you reset the MySQL server again on the bug-tracking maze set up by Fred over 4 years ago?"

Bob obligingly does so, and then, having been interrupted in the middle of a hard problem, loses his place and can't get back up to speed by the end of day. So while you may gain four hours of butt-in-seat time, you're losing four hours of real productivity on a far more frequent basis.

I'd rather pay Fog Creek to worry about that stuff, and actually ship products.

Re:Fog Creek is about to go down by j45 on Tuesday October 30, 2012 @11:08AM (#4717640)
My first thought is that everyone affected is doing OK. I'm sure that everyone just wants their stuff working too, like electricity. :)

I do hope at a better time, Fogbugz can consider redundancy/failover that Stack Overflow enjoyed.