Bob Slydell: So, what you do at Initech is you take the specifications from the customer and bring them down to the software engineers?

Tom Smykowski: Yes, yes that's right.

Bob Porter: Well then I just have to ask why can't the customers take them directly to the software people?

Smykowski: Well, I'll tell you why, because, engineers are not good at dealing with customers.

Slydell: So you physically take the specs from the customer?

Smykowski: Well... No. My secretary does that, or they're faxed.

Porter: So then you must physically bring them to the software people?

Smykowski: Well. No-- Ah sometimes!

Slydell: What would you say you do here...?

Smykowski: (shouting) Engineers are not good with people! I'm a people person!