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A comment on Dropbox Bug Can Permanently Lose Your Files. Parent comment

Re:Dropbox Bug Can Permanently Lose Your Files by rarrrrrr on Friday October 26, 2012 @06:32PM (#4704570)
This is one of the reasons that SpiderOak (an encypted sync AND backup service) keeps historical versions of everything forever, until customers explicitly chose to remove them.

For services that purge old versions and deleted files at 30 days, you lose if you don't notice a problem promptly. You can't be expected to be watchful over gigabytes of data; that's the whole point of a backup service.

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Re:Dropbox Bug Can Permanently Lose Your Files by raphman on Saturday October 27, 2012 @04:12AM (#4705711)
Just for the record (no big issue but I am accustomed to founders/employees disclosing their affiliation)

  "I'm Alan Fairless, a co-founder at SpiderOak" [1]
[1] http://news.ycombinator.org/user?id=rarrrrrr
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Re:Dropbox Bug Can Permanently Lose Your Files by robryan on Saturday October 27, 2012 @07:12AM (#4705925)
Dropbox give you the choice, you can pay and have the versions stored forever or accept the lower level of service with 30 days for free. I am sure you have calculated the economics on keeping the extra copied for all non paying customers, it is possible it would be less sustainable.

As an aside, it seems Dropbox is biding on the [SpiderOak] keyword on Adwords, you should probably at least outbid them on your brand terms to reduce confusion/ misdirection for potential customers.

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Re:Dropbox Bug Can Permanently Lose Your Files by pja on Saturday October 27, 2012 @04:06PM (#4707087)
As an aside, it seems Dropbox is biding on the [SpiderOak] keyword on Adword

So they are. Is it legally acceptable to bid on competitor trademarks? I thought that was regarded as being over the line these days - anyone know for sure?

If you look at the adwords link, it's clear that Dropbox is bidding on "competitor keywords" as a class.

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Re:Dropbox Bug Can Permanently Lose Your Files by robryan on Saturday October 27, 2012 @10:19PM (#4707936)
Depending on the country there are different rules about this[1]. There are different rules for trademarks in Ad copy and in the keyword.

In terms of a trademark in your keyword, this is only unacceptable in: Australia, Brazil, China, Hong Kong, Macau, New Zealand, North Korea, South Korea, or Taiwan, and only after the trademark holder files a complaint.

[1] http://support.google.com/adwordspolicy/bin/answer.py?hl=en&...

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Re:Dropbox Bug Can Permanently Lose Your Files by pja on Monday October 29, 2012 @09:33AM (#4712145)
So in general, Google's position is that (for the US, UK and EU at least) if the ad text doesn't contain the Tradmark text in question, it's ok if the keyword used to match on does, except for the countries you listed.

Thanks for the link.

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