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Re:Dropbox Bug Can Permanently Lose Your Files by d0m on Friday October 26, 2012 @04:32PM (#4704144)
To be fair, a good sync service with history is supposed to be a backup at the same time. I'm using git rather than dropbox but if I push something, it's there forever. So, I'd have to think that Dropbox being able to completely destroy files is a bug, not a feature. Maybe a more experienced dropbox user can correct me?
Re:Dropbox Bug Can Permanently Lose Your Files by itcmcgrath on Friday October 26, 2012 @04:41PM (#4704184)
The difference is that a backup service shouldn't ever be able to corrupt your primary copy.

Bugs happen. If a bug happens on the sync-ing service and it trashes your 'back-up'/history then syncs and trashes your primary copy, your toast.

Sync'ing != Backup. They are for different problems and have different restrictions/pitfalls.

Re:Dropbox Bug Can Permanently Lose Your Files by whichdan on Friday October 26, 2012 @05:24PM (#4704334)
The thing is, Dropbox treats their version as the primary copy. For instance, I added several directories to Dropbox, and decided that I didn't want it syncing a few of them. I de-selected the directories under "Selective Sync" and it removed them from my computer - even though my computer was the original source.
Re:Dropbox Bug Can Permanently Lose Your Files by sdizdar on Friday October 26, 2012 @05:39PM (#4704390)
Yes, sync != backup [1].

I do agree with you but, I can tell you that selling backup service is harder than you think. Also as pointed by paper [2], the human error accounts for ~50% of all system failures. And the worst thing is that majority of users who accidentally delete data, don't even notice data loss until lost data is needed and they don't recollect doing something wrong.

What I found out interesting that people (i.e., small business owners) will are scared of losing a credit card (even though you can call the bank and cancel your lost credit card and get a new one - inconvenience but not a big deal), but they will not backup critical company documents and data (even if they lose them the company will be pretty much closed - there is no "bank" to go to and get data back).

[1] http://blog.cloudhq.net/post/33844549768/the-difference-in-d... [2] http://roc.cs.berkeley.edu/talks/pdf/HP.pdf

Re:Dropbox Bug Can Permanently Lose Your Files by itcmcgrath on Saturday October 27, 2012 @02:17AM (#4705542)
Not sure it is harder than I think. Other than that, I haven't nothing else to disagree with. :)
Re:Dropbox Bug Can Permanently Lose Your Files by bonzoesc on Friday October 26, 2012 @04:36PM (#4704157)
Why would a good sync service with history be a backup? They don't store a history indefinitely. Of course destroying files and history is a bug, but something that instantly replicates changes to those files from machine-to-machine shouldn't be considered a reliable way to recover them weeks or months later.
Re:Dropbox Bug Can Permanently Lose Your Files by tlrobinson on Friday October 26, 2012 @04:39PM (#4704171)
Dropbox does have "Packrat unlimited undo history" for $4/month. I wonder if he could have recovered these files if he had this option.
Re:Dropbox Bug Can Permanently Lose Your Files by Dylan16807 on Saturday October 27, 2012 @01:42AM (#4705480)
Does git push+pull not count as a "good sync service"?