It's not like they don't have form. In 2009 they erased all the versions of 1984 from all Kindles, to massive uproar.
Back then, they said "We are changing our systems so that in the future we will not remove books from customers' devices in these circumstances". Looks like 3 years later they've decided to go back to what they were doing and promised not to do.
And THIS is why I won't buy a Kindle.
http://www.nytimes.com/2009/07/18/technology/companies/18ama...
At least they gave these people their money back..
Ironic that it was 1984.
Fahrenheit 451 would have been better.
Haven't read that one yet. Damn you for putting it on my list.
> I was considering buying myself a Kindle for Christmas, but that's not going to happen now.
You can still treat yourself with one of the many currently sold ebook readers out there: http://www.the-ebook-reader.com/ebook-reader-comparison.html . There is a world out there of (electronic) books that is not controlled by Amazon.
I wouldn't be surprised if someone higher up sees her issues and activates her account. But I can't trust my money to a company where you could lose access to books worth thousands if you talk with the wrong person.