There is a lot of middle management. I would include PMs in this. Salesforce does planning from Benioff down. Goals -> each report goals, etc. Planning based off goals - much horse trading. Planning from the lead/pm level - weekly - more horse trading. Reality was urgent stuff got taken care of. Literally over a two year period, outside fancy wording, the technical component of the initial goals maybe completed 30%.

There are a lot of inefficiencies I can see what this manager at AWS was trying to optimize for.