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A comment on PCs refuse to shut down after Microsoft patch. Parent comment

Re:PCs refuse to shut down after Microsoft patch by skeeter2020 on Saturday January 17, 2026 @08:11AM (#46657797)
>> They had the advantage of having a "consultant" to solve any problem, but none of the problems that they have encountered were problems that they would not also encounter on Windows.

I drew a hard "no family tech support" line decades ago, and the difference then is that they can at least find a Windows tech-support consultant. What happens if an octogenarian phones Geek Squad and says they're running Variant <X> of Linux?

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Re:PCs refuse to shut down after Microsoft patch by hansvm on Saturday January 17, 2026 @09:26AM (#46658321)
> Geek Squad

Man, they've really screwed up all the settings. I've never seen Windows 11 look like this. A clean reinstall ought to fix it.

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Re:PCs refuse to shut down after Microsoft patch by Telaneo on Saturday January 17, 2026 @12:33PM (#46659972)
> What happens if an octogenarian phones Geek Squad and says they're running Variant <X> of Linux?

Geek Squad: 'Sorry, we don't support that.'

Grandma: 'Well, what can you do to help me then?'

Geek Squad: 'We can set you up with a new computer. That'll be $Cost-of-new-computer plus $Cost-of-X-hours-of-setup.'

Grandma (possibility number 1): 'Alright, guess I don't have much choice, and you're the expert.'

Grandma (possibility number 2): 'No thanks. I'll use my phone instead.'

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