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A comment on Tell HN: DigitalOcean's managed services broke each other after update.

Re:Tell HN: DigitalOcean's managed services broke each other... by calvinmorrison on Monday January 12, 2026 @09:46PM (#46596798)
At my work we pay a boring, regional VPS host that is not fancy. In fact its maybe a few levels above "your 2000's web host, with a LAMP stack, a FTP login and a bad admin panel". Just a bit above that.

However, they ALWAYS pick up the phone on the 3rd ring with a capable, on call linux sysadmin with good general DB, services, networking, DNS, email knowledge.

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Re:Tell HN: DigitalOcean's managed services broke each other... by abnercoimbre on Monday January 12, 2026 @10:20PM (#46596987)
Wait, customer support with a competent sysadmin? You're not making this up? It sounds ethereal.
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Re:Tell HN: DigitalOcean's managed services broke each other... by calvinmorrison on Tuesday January 13, 2026 @09:50AM (#46601698)
Pair.com! Pittsburgh baby
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Re:Tell HN: DigitalOcean's managed services broke each other... by Fhch6HQ on Saturday January 17, 2026 @12:06PM (#46659682)
That is a name I haven't heard in a long time, pleasantly surprised to hear they're still in business.
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Re:Tell HN: DigitalOcean's managed services broke each other... by adityaathalye on Monday January 12, 2026 @11:45PM (#46597410)
This is the way... you live in operator heaven.
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Re:Tell HN: DigitalOcean's managed services broke each other... by Nextgrid on Tuesday January 13, 2026 @12:39AM (#46597621)
Bonus point is that with such a simple stack you don't need to phone them often because the thing just works.

Most cloud outages are self-inflicted with the endless churn trying to reinvent things, not actual hardware failure. Just not touching the working system would boost their reliability and uptime, but then a lot of people would lose justification for their salaries so it can't happen.

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Re:Tell HN: DigitalOcean's managed services broke each other... by calvinmorrison on Wednesday January 14, 2026 @03:17PM (#46622437)
you get REALLY, REALLY far with a single server. Most SaaS products don't have a million users. You can get even further with just 2 servers.
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