Would you consider doing everyone a favor and link the results of the https://www.ssllabs.com/ssltest/ Qualys SSL labs test for that site?

Looks OK: https://www.ssllabs.com/ssltest/analyze.html?d=https%3A%2F%2...

Do you have any grounds for this disbelief or do you just a go around changing the subject to make unsubstantiated assertions? FD's customer service (the subject of the parent comment) is beyond excellent, they set the standard to which all others should aspire. The comment about hiding the addressbar is simply tinfoil hat-ism.

You are the first and only person to mention the SSL issue so far as I can see, given the quality of your other comments I am inclined to disregard this as you not understanding what you were being told or because you are using a defective browser.

EDIT: I've just logged in, my popup window (Firefox, OS X) does have an address bar. My instinct was correct, you have no clue.

Firefox simply does not respect firstdirect's wish to hide the addressbar, which doesn't mean they're not trying.

Safari obeys their wishes fully.

Run this in JS console before clicking "Internet Banking"

    window.open = function(){console.log(arguments)}

and you'll see:

    ["/1/2/pib-service", "pib", "toolbar=0,location=0,directories=0,status=1,menubar=0,scrollbars=1,resizable=1,width=780,height=510,top=0,left=0"] 

Note "toolbar=0,location=0,menubar=0" which is a quite strong attempt to hide all window chrome.

FYI: It's possible to open that popup in a new tab.