Worst subscription cancellation option (ever?)

Posted by RudySF on Monday October 08, 2012 @08:54PM
from the self-post dept.

Just tried to cancel my 12society box after getting a bunch of lame stuff from them for the second time in a row. Here was my option for fully cancelling http://postimage.org/image/5r6y730p9/

( 2 comments | 3 points | on HN )

Re:Worst subscription cancellation option (ever?) by true_religion on Sunday October 14, 2012 @09:41PM (#4653309)

They want to interview you on exit. It's not exactly startling stuff here---in fact it used to (and probably still is) a selling point on many products that you have a no-questions asked guarantee because so many stores wanted to badger you as to "why" you were returning an item.

[ Parent | on HN ]

Re:Worst subscription cancellation option (ever?) by dholowiski on Friday October 12, 2012 @02:50PM (#4646343)

I've had several services that forced me to make a phone call to cancel. World of Warcraft and Audible specifically (they don't always make you call, but after you've cancelled/re-subscribed several times you seem to get flagged).

[ Parent | on HN ]