News for hackers. Stuff that matters.
Re:Apple has locked my Apple ID, and I have no recourse. A p... by quinncom on Saturday December 13, 2025 @10:02AM (#46254992)
I'm the author of that Reddit post. I should probably update it to clarify that I didn’t just purchase the gift cards, but also redeemed them. I don’t think it was purchasing them that triggered the lock on my Apple account. I mean, after all, how would they know what my Apple account is until they’re redeemed?
Re:Apple has locked my Apple ID, and I have no recourse. A p... by jasode on Saturday December 13, 2025 @10:40AM (#46255326)
>, how would they know what my Apple account is until they’re redeemed?

To add context, your reddit post also mentioned: >, I purchased eleven Apple Gift cards from [...], and apple.com, and added the amounts to my Apple account.

I'm not saying the following applies to you but one can buy Apple Gift Cards using their Apple ID. After adding gift cards to the ecommerce shopping bag on Apple.com, it offers the option : "Check out with your Apple Account"

So Apple would know the exact AppleID at the time-of-sale instead of waiting until redemption. If for some reason Apple's fraud detection system doesn't like the transaction (e.g. unusual ip address from Mexico instead of USA, or too many high-value cards in a certain time period, or other black-box opaque heuristic) ... then the buyer puts their Apple account at risk.

Fraud prevention heuristics are insanely aggresive these days...

Last week, I bought a Netflix subscription and 5 days later, Netflix cancelled the membership for no apparent reason. I got on a customer support chat with Netflix and the agent said it was cancelled because of the credit-card #. It didn't pass their fraud prevention system and to try using another card. At least Netflix automatically refunded the entire amount back to me -- whereas Apple keeps the gift card balance for itself after locking accounts.

In another incident, I used a Chase credit-card at a physical Apple store to buy 2 iPhones on 2 separate receipts. The first iPhone sale was a success. The 2nd iPhone transaction just 1 minute later was denied and Chase locked the entire account. I had to call Chase customer service and recite the make & model of a car I had 20 years ago to prove my identity for them to re-activate the credit card!

Re:Apple has locked my Apple ID, and I have no recourse. A p... by markus_zhang on Saturday December 13, 2025 @11:38AM (#46255839)
My recommendation is to completely drop the Apple ecosystem, however painful it is. I do use an iPhone but I treat it as just a phone. If Apple locks me out I dgaf.
Re:Apple has locked my Apple ID, and I have no recourse. A p... by Aurornis on Saturday December 13, 2025 @03:28PM (#46257696)
Comments like this remind me of my distant relatives who proudly live out in the countryside and avoid traveling to big cities for any reason. They see a lot of Fox News headlines about bad things happening in big cities and they've concluded those bad things are happening all the time.

So they constantly congratulate themselves for not going to the nearest city, look down upon people who spend time in cities, warn us that we're at risk of the bad things happening, and never miss an opportunity to talk about how bad cities are in conversations.

Now replace big cities with big tech and that's exactly how a lot of these Hacker News comments read.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by igor47 on Saturday December 13, 2025 @03:45PM (#46257858)
Huh you got me with this analogy. On the other hand, can't this be said about any bad thing? Few bad things are always bad. A few examples:

* My liberal relatives won't own guns because they keep hearing stories about how guns are deadly, even though I own guns and nobody's died yet

* My friend's kid won't pet puppies because he heard they bite sometimes

* My aunt in Moscow didn't want to vote for Putin because he's "authoritarian", but my life is going great

How do you distinguish between things that are actually bad vs overreactions? Maybe it's just based on individual risk tolerance? I don't see the need to put my digital life in the hands of some unresponsive corporation, but the risk is worth it to you and we just have to agree to disagree?

Re:Apple has locked my Apple ID, and I have no recourse. A p... by Aurornis on Saturday December 13, 2025 @07:57PM (#46259843)
Bad isn't a binary judgment you can place on something.

Everything has a level of risk and reward associated with it. It's up to everyone to judge the risk versus reward.

The flaw I see a lot in the HN comments trying to get people to abandon Big Tech is that they're coming from people who overestimate the risks while underestimating the benefits to other people.

Abandoning a lot of convenience for fear of some rare outcome might be a perfectly good choice for someone who doesn't use those conveniences (e.g. Linux user who doesn't want cloud storage for photos because they enjoy setting up their own elaborate backup schemes) but it's not a good tradeoff for the average person who just wants their photos backed up and either doesn't want to or doesn't trust themselves to set up a good backup solution.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by rvnx on Saturday December 13, 2025 @08:04PM (#46259882)
Every choice in life is a trade-off.

For example, you can choose not to take the plane because you do not feel it is safe. -> Statistics show that it is safe but there are some rare catastrophic events, and these are really bad -> Though these are NOT supposed to happen (exactly like with Gmail, Apple, etc).

Nobody wants to have such terrible issues, so you take the most reasonable operator and hope that the millions who shaped the path before helped to make the system reliable, but yes, at the end, you are at their mercy and their technology.

Of course, yes, you can go the other route, take the train, the bus, your feet.

Keep in mind, it is more inconvenient, is way slower, and has different type of dangers (losing backups for example, getting attacked on the way: the machine hacked for example if the webmail was running React, arriving too late for a meeting, etc).

Plus all that time you wasted, you will never get it back. Nobody is going to be impressed if you spent 45 hours in a bus versus 5 hours in a plane.

What you (ideally) need is to take the plane, and pack a parachute (the backups); not actually avoid the plane.

This way you get the benefits of both worlds.

Billions of people fly without parachute by the way, and this is perfectly normal and is still a very reasonable choice. What matters the most is the track-record of the operator and the service the offer.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by igor47 on Sunday December 14, 2025 @01:04PM (#46265224)
My model for this is to have one nerd per group of people, who runs digital infra for the community. I'm that nerd for my friends, and run a bunch of self-hosted services that people I personally know use. Some of them even pitch in to help pay for the hosting costs (though not my time).
Re:Apple has locked my Apple ID, and I have no recourse. A p... by sgustard on Saturday December 13, 2025 @11:07PM (#46260667)
> won't own guns because they keep hearing stories about how guns are deadly

I guess you rolled the dice hoping to post this on a day without a mass shooting, and you failed.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by econ on Sunday December 14, 2025 @04:00AM (#46261766)
By using a service you also chose to support it.

This is how one should make the choices.

You are going to have false positives in fraud detection. You are going to have to investigate those or pay in reputation. Fail to fight fraud may also cost rep.

When you run out of reputation people should take their business elsewhere.

It's how we are suppose to keep people honest.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by user____name on Sunday December 14, 2025 @08:30AM (#46262886)
> By using a service you also chose to support it. > This is how one should make the choices.

Well yeah, but there're not the only choices. The full opportunity cost is finding and paying and learning alternatives when you have decades of vendor lock-in to overcome. Maybe "keeping people honest" is a bigger ask than you think while you're busy meeting all kinds of other requirements which take priority.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by user____name on Sunday December 14, 2025 @08:24AM (#46262848)
It's maddening.

Currently having to migrate to Win11 and thinking I spent 3k on new hardware just to be able to run some absolute clusterfuck of an OS.

I regret not spending it on overpriced Apple hardware, at least it runs all my Adobe crap which I'm 100% dependent on. But then I read joyous stuff like this.

Oh but you say, ""just"" run it on a VM in Linux, like all us rural folk, because big tech evil. Yeah thanks pointdexter, like I didn't know that. And oh look it's running like a complete slideshow on my 4k color calibrated monitor because now you apparently need two fucking GPUs. One for the host and one for the guest just to have hardware acceleration and CUDA video encoding. And I only have room for one GPU so I sell my current CPU and buy a CPU with iGPU. And now apparently I have to run these 10 ducktaped together shell scripts and there's like three guides to achieving a clean passthrough and they're all 50 pages and each is completely different and omg I have other shit to do please kill me already.

Death by mutually incompatible walled gardens, welcome to our fully automated high tech utopia.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by wmertens on Sunday December 14, 2025 @05:29AM (#46262109)
Why even bother with apple at that point. There are so many better and/or cheaper Android phones out there
Re:Apple has locked my Apple ID, and I have no recourse. A p... by mvanbaak on Sunday December 14, 2025 @09:00AM (#46263019)
things that work better for you, might not work better for someone else.
Re:Apple has locked my Apple ID, and I have no recourse. A p... by quickthrowman on Saturday December 13, 2025 @11:20AM (#46255662)
I’m not trying to be rude, but what is the point of buying and then redeeming gift cards yourself?

I just pay Apple with my credit card when I want to buy something. Is this some kind of weird credit card rewards churning thing? Are you unbanked? I don’t understand why you’d voluntarily add unnecessary extra steps.

A credit card offers far more protections to consumers than a gift card.

Given the amount of false positives, Apple should have an appeal process for innocent users to regain access to their accounts. It would be nice if this applied to all big tech companies, losing an email address can make other accounts difficult or impossible to access.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by wpm on Saturday December 13, 2025 @11:37AM (#46255830)
Lots of stores offer deals on gift cards, essentially giving g you a discount at the cards’ store. $100 Apple gift card for $80 means you can buy something at Apple for $20 off if it is less than $100.
Re:Apple has locked my Apple ID, and I have no recourse. A p... by floam on Saturday December 13, 2025 @11:59AM (#46255982)
I buy gift cards often - if I know I’m going to spend money on Uber, why not give myself 25% off $100 before even any actual promotions are applied?
Re:Apple has locked my Apple ID, and I have no recourse. A p... by narmiouh on Saturday December 13, 2025 @12:22PM (#46256171)
News for you, apparently Uber realizes that you have a gift card payment and jacks up your rates

https://www.reddit.com/r/CreditCards/comments/1hb6rnj/rumors...

Re:Apple has locked my Apple ID, and I have no recourse. A p... by loloquwowndueo on Saturday December 13, 2025 @12:37PM (#46256292)
If you want to trade in an old phone without doing it at the time you purchase a new one, the only way to receive the trade in value is via an Apple gift card.

I was looking forward to getting $160 gift card for my old iPhone 11 but after reading all this I think I’ll just leave it in a drawer.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by dbtc on Saturday December 13, 2025 @03:06PM (#46257495)
If you sell it directly to another human, or even use something like ebay, you'll get more and they'll pay less.
Re:Apple has locked my Apple ID, and I have no recourse. A p... by loloquwowndueo on Saturday December 13, 2025 @03:11PM (#46257538)
Thanks, I’ll look into doing that :)
Re:Apple has locked my Apple ID, and I have no recourse. A p... by nullfield on Saturday December 13, 2025 @01:00PM (#46256481)
Not so. I just traded in/upgraded (on a Verizon contract, but AT the Apple Store; maybe that affects this… but still paying Apple directly) and they handed me the new phone and had FedEx send a trade-in mailer that I had a while to send back with my trade-in.
Re:Apple has locked my Apple ID, and I have no recourse. A p... by loloquwowndueo on Saturday December 13, 2025 @01:58PM (#46256958)
Ah but you told them at the time of purchase that you were going to do the trade-in. As I said. It’s different if you want to do the trade in later, which at that point looks more like “sell an old random phone back to Apple for some credits”
Re:Apple has locked my Apple ID, and I have no recourse. A p... by Aurornis on Saturday December 13, 2025 @02:41PM (#46257282)
I always buy Apple gift cards when there's a deal on them. A few weeks ago you could buy an Apple gift card and get $10-15 of Amazon credit, so I bought the gift card and loaded it into my account.

I do this all the time and I've done it for years.

I once bought thousands of dollars of Apple gift cards, $500 at a time, by redeeming credit card reward points that could be spent like cash at a couple of select retail stores for 2X their points value.

It's a common practice. The edge cases are scary when you see them reported on Reddit, but they really are rare and generally get resolved after follow up (however inconvenient).

Some people go to extremes to do things like buy Apple gift cards at stores that give them a small discount on gas purchases or something. I'm not nearly extreme enough to do that entire process, though. Having the money loaded on to a Gift Card is inherently risky and I need some significant upside before I'll do it.

Re:Apple has locked my Apple ID, and I have no recourse. A p... by Yizahi on Wednesday December 17, 2025 @05:30AM (#46300289)
I've bought and redeemed gift cards for only one single company ever. Can you guess what company? :) Exactly - Apple. Because these MFs generously banned whole countries from using their services, and not because of the justified sanctions or a law, but simply because they could. So when I lived in Ukraine and got my first Apple device, I had to buy and use gift cards to purchase any app or media in the Apple's closed system.
Re:Apple has locked my Apple ID, and I have no recourse. A p... by BeauGiles on Wednesday December 17, 2025 @08:41PM (#46307995)
In Australia, we often have bonus offers on Apple Gift Cards, from the merchant/retailer.

This could include a "real" cash discount of ~8-10% (eg, buy a $100 card for $92), or loyalty points.

Our supermarkets often have a "20x" bonus points promotion, which is effectively 10% off a future shop - eg, buy a $100 Apple gift card, get $10 off a future shop in loyalty points. Buy $1000, get $100 off, etc.

Or, if you're a frequent flyer, earn Qantas points - buy a $2000 gift card, get 20,000 in QFF points - that on its own is some one way/return domestic flights, or halfway to Honolulu (one way), if you were going to spend $2000 on a new iPhone, Mac, iCloud etc anyway.

https://gcdb.com.au/gc/apple/ has been documenting all the recent offers for Australia.