> The fact that nobody did - or just verbally complained without action - is evidence that they didn't really suffer.

What an utterly clueless claim. You're literally posting in a thread with nearly 500 posts of people complaining. Taking action takes time. A business just doesn't switch cloud providers overnight.

I can tell you in no uncertain terms that there are businesses impacted by Cloudflare's frequent outages that started work shedding their dependency on Cloudflare's services. And it's not just because of these outages.