The product isn't some result of a series of "oopsies". The worst aspects of bad and/or user-hostile software products are that way because the people working at these companies want them to be that way.

Unless you want to call them just that incompetent. I assume they'd complain about that label too.

In short: No it's not "the product", the people building it are the problem. Somehow everyone working in big tech wants all the praise all the time, individually, but never take even the slightest bit of responsibility fro the constant enshittification they drive forward..