News for hackers. Stuff that matters.

A comment on Booking.com cancels $4K hotel reservation, offers same rooms again for $17K. Parent comment

Re:Booking.com cancels $4K hotel reservation, offers same ro... by stavros on Monday November 24, 2025 @10:40AM (#46035273)
Funny, I've never noticed "we can cancel your booking for absolutely any reason we want" under the "free cancellation" text. It's almost as if one is shown really prominently, and the other hidden under a mountain of text.

But I know nobody would consider the two equivalent, so I must be mistaken. Right?

[ Parent | on HN ]
Re:Booking.com cancels $4K hotel reservation, offers same ro... by mx7zysuj4xew on Monday November 24, 2025 @11:14AM (#46035654)
If the booking can be cancelled at any point for any reason then what is even the point of booking to begin with.

If the booking isn't fixed untill you showed up on the exact date at the hotel front desk then wouldn't that make making prior bookings moot

[ Parent | on HN ]
Re:Booking.com cancels $4K hotel reservation, offers same ro... by stavros on Monday November 24, 2025 @11:16AM (#46035686)
Very much so, and that's why they should pick between "all bookings are final" and "we prominently tell customers we can cancel bookings at our discretion", with nothing in-between.
[ Parent | on HN ]