Re:Longtime Mozilla Support Japanese Community Shuts Down ov...
by ktm5j on Thursday November 06, 2025 @06:31AM
(#45834079)
I don't think it even matters how canned it sounds.. it seems like a polite way to move the discussion to a phone call where some real communication can happen. I think that was a perfect response. Forums are not ideal for resolving conflict, especially if language barriers exist.
Re:Longtime Mozilla Support Japanese Community Shuts Down ov...
by buzzardbait on Tuesday November 11, 2025 @05:20AM
(#45885819)
I was struck by some of the responses. "No I don't want to talk on a call, just read what I typed." If that's how you think then you're part of the problem.
But it is not "forceful and rude" by any means and your interpretation is way over the top for what looks like two people from different cultures trying to communicate in a mutually non-native language using words on a screen.
Written messages can feel cold even when it's two native English speakers communicating over email or text and it's best to assume good faith until you see clear evidence to the contrary.