News for hackers. Stuff that matters.

A comment on Zenbox brings your Shopify customers with you across the web. Parent comment

Re:Zenbox brings your Shopify customers with you across the web by bryanh on Thursday September 27, 2012 @01:44PM (#4581834)
You should really play that up on the homepage, maybe a slew of screenshots of useful locations. Like for any of the 100 help desk softwares that exist out there... :-)

For example, I immediately thought "how often will I run across a customer on some random forum that displays email addresses?" but that isn't the use case at all.

[ Parent | on HN ]
Re:Zenbox brings your Shopify customers with you across the web by sgrove on Thursday September 27, 2012 @02:18PM (#4582020)
Definitely - one of the challenges with Zenbox is getting the idea across quickly on the landing page. Often times people think it's a replacement for Desk.com/Zendesk/etc., or that it 'only' works in GMail, etc.

We'll have to experiment pretty heavily with the landing page and wording to get the idea and value proposition across clearly and immediately.

[ Parent | on HN ]
Re:Zenbox brings your Shopify customers with you across the web by bryanh on Thursday September 27, 2012 @02:44PM (#4582143)
I think a slew of strategic screenshots would help. Too bad that browser history inspection hack is a thing of the past, building a database of examples that rotate based on the web apps they use would be crazy useful.
[ Parent | on HN ]