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A comment on Using AI to negotiate a $195k hospital bill down to $33k. Parent comment

Re:Using AI to negotiate a $195k hospital bill down to $33k by CGMthrowaway on Tuesday October 28, 2025 @01:04PM (#45735561)
>It seems like the AIs role was in applying lengthy and complex medicare billing rules - it did not do negotiating and it doesn't seem like the accuracy of its understanding of medicare practices was actually checked. The author reasonably accused the hospital of gouging and the hospital came back with a much lower offer.

What exactly do you think negotiating is? Real negotiation in business transactions is more often based on agreements around certain facts than emotional manipulation.

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Re:Using AI to negotiate a $195k hospital bill down to $33k by kenjackson on Tuesday October 28, 2025 @02:36PM (#45736913)
People want so badly that AI won't be useful that I feel like they will diminish everything they do. I also get that they probably feel like it's all hype, but there are plenty of examples of real value that AI brings to the table.
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Re:Using AI to negotiate a $195k hospital bill down to $33k by aeturnum on Tuesday October 28, 2025 @02:47PM (#45737073)
I guess I would think that negotiating at least involves communicating with your counter-party. Its role here feels more similar to being a billing consultant. There are plenty of people (and systems) that pass messaging over to the actual AI - which was my expectation from the title and why I noted it didn't happen.
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