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Re:Synology reverses policy banning third-party HDDs after s... by j45 on Wednesday October 08, 2025 @08:57AM (#45515664)
Customer feedback is feedback from Sales.

Post sales, the feedback comes from customers.

Pre-sales, it might be heard from sales.

R&D and Product might not get real world input or feedback as directly as the actual paying customers.

Maybe it's just me.

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