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A comment on Way past its prime: how did Amazon get so rubbish?. Parent comment

Re:Way past its prime: how did Amazon get so rubbish? by pfexec on Sunday October 05, 2025 @03:54AM (#45479726)
Easily solvable by not placing their CSRs in parts of the world where lying is such a cultural norm it's expected in normal business.
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Re:Way past its prime: how did Amazon get so rubbish? by harvey9 on Sunday October 05, 2025 @04:12AM (#45479817)
Anyone who needs that job to pay their rent is going to follow the script the company gives them.
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Re:Way past its prime: how did Amazon get so rubbish? by pfexec on Sunday October 05, 2025 @04:13AM (#45479824)
Well they must give the stateside CSRs a different script because whenever I win the lottery and get an American on the phone it's a night and day difference. Notably they seem capable of solving complex problems without lying or smoke and mirrors.
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