...while rejecting all meaningful suggestions and actions. It's very obvious throughout the story he doesn't care about the impact Facebook has on the world.

Zuck cares about growing into China. He cares about powerful people pretending they like him. He couldn't give less of a care about people dying, about his platforms being used to spread misinformation, about that misinformation corrupting elections and descending the world into authoritarianism, about the spread of hate speech, or anything else.

Ask your local nurse or schoolteacher how they feel about being "thanked" while everyone keeps voting against any meaningful change that would actually help them.