Re:Slack has raised our charges by $195k per year
by Mawr on Thursday September 18, 2025 @10:52PM
(#45297465)
Yeah, I don't care about some non-profit or whatever. I care that the company thinks it's a-okay to demand from their customers 10x their yearly bill on the spot and to commit to 4x that yearly or else their data will be deleted in a few days. That's not an employee acting out of band, it's obviously their modus operandi.
Re:Slack has raised our charges by $195k per year
by seamanrob on Friday September 19, 2025 @11:46AM
(#45302936)
Zach has posted separately about Hack Club continuing on Slack. In general, customers can export their data and the options for that by our various subscription plans are here: https://slack.com/help/articles/201658943-Export-your-worksp....
If you see this massive screwup as just a price issue that can be fixed by lowering their bill, you’ve missed what’s happened here. Your company has entirely obliterated any trust here, and the way to fix this is to acknowledge that and do everything necessary to help them migrate their data to a place where you aren’t holding a gun to their heads.