Show HN: We built a better solution for customer analysis and support

Re:Show HN: We built a better solution for customer analysis... by billycoover on Tuesday September 11, 2012 @01:00PM (#4506502)

I built and iOS library for this last night (i'll open-source it soon). I love this idea and for iOS apps that don't have a web backend, this is a great and easy way to implement CRM with your app user info.

We use TestFlight a lot in our iOS apps. TestFlight is great for tracking what your users are doing inside your app, and logging errors. LessNeglect goes a step further and lets you tie users and actions together with an open communication channel.

I'm going to use this specifically to allow users of my iOS apps to send me support requests, and to also track in-app purchases.

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Re:Show HN: We built a better solution for customer analysis... by chromedude on Tuesday September 11, 2012 @07:04PM (#4508228)

Would absolutely love to hear when you open source it! I was actually highly considering one until I saw your comment.

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Re:Show HN: We built a better solution for customer analysis... by sikakkar on Tuesday September 11, 2012 @06:21PM (#4508052)

It'd be awesome to see use iOS library! This idea is really cool and I'd love to use this for my app.

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Re:Show HN: We built a better solution for customer analysis... by thegooley on Tuesday September 11, 2012 @01:18PM (#4506609)

Awesome! Can't wait to see it, and let me know if I can help out on the API side at all.

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