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Re:Kickstarter Project Pebble Leaves Backers Hanging by ghshephard on Friday September 07, 2012 @05:44PM (#4491335)
I find it amazing that people think kickstarter is like Amazon, and talk about "orders" - the person being interviewed talked about "canceling their order" - there is a reason why you are considered a "backer" and not a "customer". Kickstarter backers should fund a project with the understanding they are trying to encourage people to do cool things, and that their is better than even chance nothing whatsoever will come of the project. Then, the rare time that something gets delivered - it is a pleasant surprise. I was shocked when I actually got an elevation dock that was, if anything, better than what was described. I really don't think the planetary annihilation guys will be able to build what they say they are - but wow, if they do, money very, very well spent...
Re:Kickstarter Project Pebble Leaves Backers Hanging by elmuchoprez on Friday September 07, 2012 @06:12PM (#4491457)
Kickstarter backers should fund a project with the understanding they are trying to encourage people to do cool things, and that their is better than even chance nothing whatsoever will come of the project. Then, the rare time that something gets delivered - it is a pleasant surprise.

Maybe that's how people should approach Kickstarted, but that's certainly not how the majority of Kickstarters projects are presented to their backers.

Almost every funding level I've seen for any project on Kickstarter says, "If you give $X and we reach the funding goal, you get Y. If you give $X and we don't reach the funding goal, you get $X back." None of them say, "If you give $X and we reach the funding goal, you might get Y if it turns out we can come up with a business plan that fits the amount of money raised."

I agree that Kickstarter isn't Amazon, but they (and the project creators) do a generally piss poor job of making sure the customers (backers) understand that going into the project.

Re:Kickstarter Project Pebble Leaves Backers Hanging by qq66 on Friday September 07, 2012 @07:20PM (#4491669)
Yes, the fact that there are so many Kickstarter backers who think they've "ordered" a watch is completely intentional, and is really the main reason behind Kickstarter's success. This group of underinformed consumers is the engine behind Kickstarter, and is a great boon for the successful projects, at a cost to the people who unwittingly back failed projects.
Re:Kickstarter Project Pebble Leaves Backers Hanging by pbreit on Friday September 07, 2012 @07:14PM (#4491647)
It's not even slightly amazing. Kickstarter terms dictate that "backers" are supposed to get any products listed in the description or a refund.

In fact, Kickstarter is most easily compared to pre-ordering a product that is under development. It's not even similar to investing since you are not getting ownership in the company. In your case, I suppose you could liken it to philanthropy which also sounds incorrect.