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Re:Good riddance, PayPal by wpietri on Thursday September 06, 2012 @12:03PM (#4484738)
I believe it's a classic business mistake to think that you must turn a profit on every single customer. It's much better to think like a casino: as long as you're in the black for a service and segment of customers, it's a win.

That's especially true for PayPal now. Before merchants didn't have much choice. If PayPal continues to be seen as difficult and risky, the better-qualified merchants will be the first to shift to other services. That will leave PayPal with a much more risky customer base than they have now.

Re:Good riddance, PayPal by nathanb on Thursday September 06, 2012 @03:46PM (#4485847)
I don't think any reasonable person has a problem with PayPal deciding to freeze funds in order to ensure that they make a profit. The problem is that, once they have done so, it requires Moses and ten Biblical plagues in order for them to let your money go.
Re:Good riddance, PayPal by pzxc on Friday September 07, 2012 @01:50AM (#4487826)
I don't have a problem with PayPal putting a temporary hold (delay) on new funds coming into an account (as long as it's clear what the guidelines are for such a policy), but what I do have a problem with is PayPal freezing an entire account, including funds that are more than a year old. Which PayPal absolutely does in some circumstances.

5-year ex-paypal customer (and hated being one the whole time). 6-month stripe customer (and happy every minute of it so far)

Re:Good riddance, PayPal by debacle on Thursday September 06, 2012 @03:24PM (#4485732)
The financial industry is a different beast. If one customer can wipe out the profit of 100, you need to be much more careful about how you do business and who you do business with.