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Re:The bewildering phenomenon of declining quality by ArtTimeInvestor on Sunday July 20, 2025 @06:03AM (#44623542)
And somehow we still see great reviews about everything.

I looked at this hotel made from containers recently:

https://www.booking.com/hotel/de/tin-inn-montabaur.html

I thought it is an interesting concept. And it has a rating of 8.5 out of 10 on booking.com, which means "Very good".

But then I read through the details and the reviews (sorted by new) and see:

You can hear your neighbors.

You cannot open the windows.

Staff enters the room before your checkout time.

The rooms and the stuff inside the rooms are dirty.

Lots of broken amenities, including the air condition.

For check-in you have to enter your passport-id (where does it end up?).

And on and on an on ...

How is that "Very good"?

What threshold should one assign to book something on booking.com these days? 9.9/10?

Re:The bewildering phenomenon of declining quality by user____name on Sunday July 20, 2025 @06:34AM (#44623748)
Online reviews follow an inverted gaussian distribution it seems like, the majority of users never bother, it's either the fans/bots or the angry ones.
Re:The bewildering phenomenon of declining quality by jcgrillo on Sunday July 20, 2025 @06:36AM (#44623758)
Grade inflation seems like another facet of the same economic problem.
Re:The bewildering phenomenon of declining quality by Ashkee on Thursday July 24, 2025 @09:12PM (#44678360)
It’s tough to trust ratings when the details tell a different story. Using something like HiFive Star to track and compare reviews across sites helped me get a clearer picture before booking. Made choosing a place less stressful and more reliable.