Ask HN: OpenAI zero'd balance (actual money, not free credits) after inactivity
Does OpenAI wipe out API balance if you're not using for a few month(s)? I had some balance of actual money paid via credit card that I had not used for few months. I went yesterday and the balance was showing as $0.0 . I'm 100% sure I did not use it up.
Again, this was not free credits which I'm totally sure has an expiry, but this was paid by me via my credit card, so not sure what gives.
If so, this does not make sense. Has anyone else noticed this or was it some sort of anomaly at my end. Happy to give OpenAI benefit of doubt.
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> All sales of Services, including sales of prepaid Services, are final. Service Credits are not refundable except where required by law, and expire one year after the date of purchase or issuance if not used, unless otherwise specified at the time of purchase.