Re:My Bank Keeps on Undermining Anti-Phishing Education
by OkayPhysicist on Thursday July 17, 2025 @11:29AM
(#44594432)
My credit union does the same but with "call the number on the back of your card". I suppose they have a lot of practice getting it right, given that their idea of a suspicious transaction is any transaction out of state.
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Re:My Bank Keeps on Undermining Anti-Phishing Education
by freedomben on Thursday July 17, 2025 @12:12PM
(#44594922)
My bank did the "out of state" suspicious thing for a while. It was particularly painful since I lived near a state border...
Re:My Bank Keeps on Undermining Anti-Phishing Education
by ectospheno on Thursday July 17, 2025 @12:34PM
(#44595150)
PNC pulled that on me all the time. So I closed all my accounts and bank elsewhere. Gave fraud prevention as the sole reason for my exit on forms.
Re:My Bank Keeps on Undermining Anti-Phishing Education
by i80and on Friday July 18, 2025 @08:25AM
(#44603929)
I ended up with a PNC account as a result of a series of bank acquisitions, and they're so badly run it's almost a dark comedy.
Branch staff are all perfectly lovely, but they're at the mercy of very funky systems above them.
Re:My Bank Keeps on Undermining Anti-Phishing Education
by pixl97 on Friday July 18, 2025 @01:15PM
(#44607298)
Banks are filled with stupid levels of bureaucracy internally, but PNC takes that up to 10. Their IT employees seem like dried husks of something that once was human.
Re:My Bank Keeps on Undermining Anti-Phishing Education
by devilbunny on Saturday July 19, 2025 @07:32AM
(#44614603)
> any transaction out of state
I am assuming card-present transactions? Because I order things from all over, not just locally.
I do appreciate the fraud protection but authorizing my ATM card for non-US withdrawals is overly specific and extremely annoying and time-consuming. Plans change? Expect to spend 15-20 minutes on the phone to say “yes, I will be in Portugal for one extra day”.