It’s actually kinda simple: they don’t, at least not continuously. It’s “what you use” because you decided that’s true at some point in the past. All you have to do now is decide that some other browser is “what you use”. You can even take it a step further and decide that Chrome is “not what you use”.
(And actually, if you go through with it, you might discover reasons for why you don’t want to switch like “bookmarks” and “saved passwords”. In my opinion, if it is not easy to transfer those things, that is further reason to switch because vendor lock-in is user-hostile.)
For a normal user they would just switch back to chrome because that is what works, they don’t care about our complaints, they care that what they want to use works.
Also performance, but the behaviour of Mozilla is the main reason I keep away.
(I use chrome, but I am unable to articulate why. Surely some of you know why you use Chrome :-))