1/3 of the staff where I work are remote and it's a super conservative run factory. Most live within 20 minutes of the site.

Customer support, sales, accounting, HR, IT, etc., all don't need to go into the office most of the time. Why force them? It also opens up the job market to a larger pool, cuts health care and child care cost, insurance, etc.

As it should be. All I'd do is occasionally try to get staff onsite or offsite for team building or when it's crunch time. Most of the time, work can be done remote - it just dehumanizes things a bit. Some on/off site team building can mostly bridge the gap.