What do you think about synthetic users for user testing?
User testing is important, but let’s be honest—it’s often a pain. Recruiting is slow, people flake, and results can be all over the place.
Lately I’ve been thinking: what if we could simulate real users instead? Like, agents that reflect actual roles, behaviors, and decision-making patterns.
Would you trust insights from that kind of setup?
Genuinely curious what others think.
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2 comments
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With enough randomization and "thought" patterns to test out your features it could be a very novel approach to testing that differs from existing load testing & integration testing.
Randomization is the key though, the synthetic users would need to be capable of rooting out those random edge cases that you can only find by typically using a product "incorrectly".
Cool idea though!