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A comment on A company got screwed in the Facebook with a single customer complain.

Re:A company got screwed in the Facebook with a single custo... by arunoda on Saturday August 18, 2012 @04:39PM (#4402238)
This is an incident take place in Facebook, related to a leading Sri Lankan daily deals site named Anything.lk

This thread show's how they acted to the customer complains on facebook and they got screwed.

As one commenter mentioned in the above thread, This materiel could be used to show how care you should take on for your social media strategies.

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Re:A company got screwed in the Facebook with a single custo... by mspeed on Saturday August 18, 2012 @11:57PM (#4403155)
Your title makes it sound like the company got screwed, when it seems it's the customer (you?) who was on the receiving end.

The he said/she said aside, the title and content are disingenuous at best.

[ Parent | on HN ]