Re:Why are banks still getting authentication so wrong?
by dogmatism on Tuesday May 13, 2025 @08:55PM
(#43979576)
They also should be specific to ask you to say it, not confirm what they say
Because I have literally seen this go wrong: “Mr John Smith, you’re here for procedure X, yes?”
“Yes”
Some other provider overhears: “I thought that was Mr Jones for procedure Y”
“Are you Mr smith or Mr Jones?”
“Mr Jones”
“Then why did you say yes when I asked if you were Mr Smith”
“I assumed you knew best”…
Because I have literally seen this go wrong: “Mr John Smith, you’re here for procedure X, yes?” “Yes” Some other provider overhears: “I thought that was Mr Jones for procedure Y” “Are you Mr smith or Mr Jones?” “Mr Jones” “Then why did you say yes when I asked if you were Mr Smith” “I assumed you knew best”…
People do weird things in healthcare settings