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A comment on Why are banks still getting authentication so wrong?. Parent comment

Re:Why are banks still getting authentication so wrong? by yencabulator on Tuesday May 13, 2025 @07:19PM (#43978935)
Ask for a case number, write it down, hang up, call the number on your card, say you have a case number.
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Re:Why are banks still getting authentication so wrong? by bryanlarsen on Tuesday May 13, 2025 @10:24PM (#43980076)
I know to do that. Most don't, but shouldn't need to, the bank should be telling people to do it.
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