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Re:A Blueprint for New User Onboarding on the Web by justinsharpe on Friday August 17, 2012 @01:01PM (#4397446)
Although, not particularly about onboarding, I'd mention that at the 6 and 12 month marks (timing varies), I'd send another email as well. One regarding new updates/feature enhancements, and one about a potential discount on a new add-on or for a first sign-up.

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