News for hackers. Stuff that matters.

A comment on Klarna changes its AI tune and again recruits humans for customer service. Parent comment

Re:Klarna changes its AI tune and again recruits humans for ... by trollbridge on Monday May 12, 2025 @10:49PM (#43969283)
OK, merchants do not want a new expense that is 4% of gross revenue. Klarna’s TOS currently says a merchant can’t surcharge for it… but Visa, MC et al used to do that too.
[ Parent | on HN ]

There are no comments on this comment yet.