It’s literally not friction. The average user has no clue how to take a screenshot. They all know how to take a picture with their phone.

It’s a solution searching for a problem it can’t solve.

Friction implies you’re stopping a user from taking an action they consider the easiest way to solve the problem. Since you think I “invented” the survey, I invite you to ask all of you non technical friends and family how they would go about capturing an image of their computer screen if they needed to quickly show you a copy of what they’re looking at.

I absolutely guarantee you that taking a picture with their phone will be the winner by an order of magnitude.