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Re:Ask HN: Is there hope for Microsoft 365 support? by joaopbnogueira on Tuesday April 29, 2025 @07:11AM (#43831001)
I guess only basic since our main provider is Google, not MS.

We do use Azure for small stuff, but too small for any special support channel.

Re:Ask HN: Is there hope for Microsoft 365 support? by TrueGeek on Tuesday April 29, 2025 @07:45AM (#43831249)
It may be worth it just to sign up for this one ticket. If you're lucky you can get it done with one months worth of support.
Re:Ask HN: Is there hope for Microsoft 365 support? by joaopbnogueira on Tuesday April 29, 2025 @07:47AM (#43831270)
Ah, but we have purchased 1 license of MS365 precisely to help triage this issue and open a support ticket but the agent is as clueless as we are....