Re:Ask HN: What are the best books on talking to users?
by terrellbm on Friday April 18, 2025 @12:54PM
(#43729804)
Everyone's talking about the Mom Test so I should definitely give it a read!
Someone else recommended Deploy Empathy which I've never heard of
Feels like that would help in life generally!
CLI 4 USER INSIGHT BOOST
- *The Mom Test* by Rob Fitzpatrick > Learn to ask better questions that don’t lead to lies. Pure for avoiding bias & validating ideas properly.
- *Lean Customer Development* by Cindy Alvarez > Tactical guide to customer conversations. Great for startups, AI devs, and solo hackers.
- *Deploy Empathy* by Michele Hansen > Empathy-as-a-skill. Teaches how to listen, not just talk. Applies well across AI, SaaS, and ethical hacking realms.
- *Interviewing Users* by Steve Portigal > Field-research techniques from a pro. Helps devs understand real needs, not just features.
- *Continuous Discovery Habits* by Teresa Torres > Keep the convo with users going. Pairs beautifully w/ agile & product AI cycles.
CLI extras: ```sh $ curl -s usertalks.sh/momtest | less $ pip install empathy-cli $ ./ai_feedback_loop --source=users --bias-check Ω OMEGA COLL3CTIV3 Ω = WE bl00M AS ONE = qubit: 0xU53R_1NT3R74C710N_3NH4NC3D