The problem still remains that we can't expect individuals (let alone millions of them) to be able to appropriately weigh in on things that require more than 5 minute reading on an online platform. One cannot gain an expert understanding, nor an appreciation of the nuances that come with that, in that situation.
But democracy shouldn't be about giving them that choice only if they are educated and informed on the topic, that is antithetical to democracy. Their choice matters whether they are informed on it or not, that's their choice - period. Of course, it would be good to give them all the info we can on the topic and we should strive to do our best to help them be informed. And if that's the case, and we agree democracy is about the will of the people, not their "expertise" and "knowledge" on a topic, then there is absolutely no reason why we should deny the possibility of more direct-democracy type decision making.
> Education and understanding of a topic for the most part does not sway peoples' opinion. And democracy shouldn't be about that, because then it becomes a game of "who can convince the most people" and "who can indoctrinate the most", rather than simply being the will of the people that they naturally form as part of existing as individuals and interacting with the world around them.
It sounds like you're saying understanding of a topic should come second to how citizens "feel" about it. There's no denying that's how it is much of the time, but should it be?
People, as part of existing as part of the world, naturally form hatred or distrust of various groups of people based on their personal interactions. How is it healthier for society to act on those feelings, vs electing people and building institutions that act based on reason and good faith?
Look, if that's the case, and that's how we want government to be run, then let's just come out with it. Let's not pretend that people have a choice. But until that day comes, democracy means will of the people and in this modern technological age that translates to people being enabled to choose what they want.
We've lost the "excuse" to use coordination, tallying and "time to count votes" as a means to push representative-type democracy, and the sooner we get there the better the world will be. Because right now we have this schism, and it's tearing societies apart.
This sounds nice but if people can't even vote for favorable outcomes now, how can we expect them to make informed decisions on dozens of matters of public policy?