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Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by rogerclark on Saturday March 08, 2025 @12:20PM (#43301745)
These things really suck. The novelty wears off instantly. It's uncomfortable having to either stand up to get something from the robot or awkwardly reach over while sitting down. The moment when food comes out is the most likely time for customers to express positive emotion at a restaurant. You don't get to express gratitude toward human staff and the staff don't receive that positive feedback. The people working there are relegated entirely to cleanup and maintenance.

But I guess the robot companies are making money.

Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by LeoPanthera on Saturday March 08, 2025 @02:24PM (#43302740)
This is a really polarizing thing. I know a lot of people who value any extra opportunity to not talk to someone.
Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by HPsquared on Saturday March 08, 2025 @02:42PM (#43302871)
Same as robot taxis.
Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by jfim on Saturday March 08, 2025 @04:14PM (#43303602)
I'd argue that robo taxis are a bit different. I've had some pretty sketchy experiences with poor driving on ride shares, and some women prefer having a robo taxi to a human driven one for evening rides.

The only bad interactions I've had with restaurant staff was staff getting a bit irritated at ordering slowly.

Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by heeen2 on Saturday March 08, 2025 @03:47PM (#43303359)
Have you ever been to hama sushi, sushiroh or Kura sushi? These are chains where you order from a tablet and it gets delivered via belt to your seat or pick from the belt. You pay at an semiautomatic kiosk. Meeting the staff is optional
Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by dannyphantom on Saturday March 08, 2025 @01:03PM (#43302062)
I work as a server on weekends to stay sane and for....some reason, corporate had the grand idea that automated cleaning robots (it's like a roomba but a bit taller) going around would improve the guest experience.

Our floors aren't ever really filled with trash though! We're one of those 2010s-era brewpubs so it's a large, open space but these things are so awkward to navigate around and I wish so much that they would send them to the basement.

Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by peropero96 on Saturday March 08, 2025 @01:36PM (#43302333)
> I work as a server on weekends to stay sane

Sorry for being nosy, is it about fighting loneliness? If that's the case, is it effective / something you'd recommend? I've been thinking about it for myself, and I worry that the physical exaustion, coping with nasty customers and lack of deep relationships on the job would make any benefit moot.

Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by dannyphantom on Saturday March 08, 2025 @03:02PM (#43303025)
Mostly to get a few miles of steps in, honestly. Throughout high-school, undergrad and grad school I worked as a server and it's just become something that helps me stay sane (and I love the food we serve tbh).

For what it's worth, working as a server can be really helpful for loneliness though - at virtually every place I've worked, the coworkers become very close and good friends as we all commiserate together throughout the shift haha

Serving did help me a ton with getting comfortable speaking in large groups of people; was a huge benefit - being able to strike up a conversation with just about anyone, build rapport and make a connection has been infinitely helpful in my personal and professional life.

I'm sure there is a better way to frame this but when I approach a table of guests I kind of pull from a "rolodex of personalities" to instantly make them comfortable and build rapport (since it's kind of awkward on the guest side, too, if that makes sense) - it's like having hundreds of small, genuine conversations a day. Some tables can be toxic but they are quickly forgotten by another group who are incredibly fun to wait on.

Definitely recommend trying it out at a non-corporate location if you have one! I work at a Rock Bottom which is a definitely a corporate owned brand but it's a lot less suffocating than a chain like Applebees, Olive Garden or others in that vein. A local place will give you a lot of agency and autonomy on how to manage your tables - the owner at the Mexican restaurant I worked at would walk up to your table and tell them to 'get the hell out' if they were being hostile towards you

Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by peropero96 on Saturday March 08, 2025 @03:24PM (#43303215)
thanks!
Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by dist-epoch on Saturday March 08, 2025 @02:29PM (#43302773)
> You don't get to express gratitude toward human staff

For some people, this is a feature.

https://unbelievable-facts.com/2024/10/ichiran-the-japanese-...

Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by ryandrake on Saturday March 08, 2025 @12:30PM (#43301807)
> But I guess the robot companies are making money.

This isn't the first time and won't be the last time the general public had to deal with things being worse, just so companies can make money. We can't have companies not making money. Good heavens!

Re:Cat-Eared Robots Are Waiting Tables in Japan's Restaurants by epcoa on Saturday March 08, 2025 @11:02PM (#43306085)
Not always. They use these robots at higher end places like better hot pots joints (like Haidilao) which are full service, the robots deliver the food from the kitchen but typically it will be unloaded by wait staff. Allows wait staff to spend less time bussing food from the kitchen, and some of these restaurants can be quite large.