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Re:Twitter account suspension prompts user backlash by shrikant on Tuesday July 31, 2012 @05:25PM (#4319697)
From here[1]:

The team working closely with NBC around our Olympics partnership did proactively identify a Tweet that was in violation of the Twitter Rules and encouraged them to file a support ticket with our Trust and Safety team to report the violation, as has now been reported publicly.

Looks like your latter situation is exactly how it went down.

[1] http://blog.twitter.com/2012/07/our-approach-to-trust-safety...

Re:Twitter account suspension prompts user backlash by crag on Wednesday August 01, 2012 @04:14AM (#4321730)
OK then.. this is serious.