Ask HN: How do you prepare a MacBook Pro for intensive testing in Apple Store?

Posted by amichail on Friday February 21, 2025 @03:24PM
from the ask-hn dept.

I have a possible hardware problem that others have reported on the web but that is apparently hard to diagnose.

So I suspect any quick hardware test will pass.

What should I do to prepare my MacBook Pro for especially intensive testing in the Apple Store?

( 5 comments | on HN )

Re:Ask HN: How do you prepare a MacBook Pro for intensive te... by Bluescreenbuddy on Friday February 21, 2025 @04:14PM (#43133052)

Make sure your data is backed up. If you want to wipe it you can but Apple doesn't need access to your data or account to run diags.

[ Parent | on HN ]

Re:Ask HN: How do you prepare a MacBook Pro for intensive te... by summadat on Friday February 21, 2025 @03:33PM (#43132617)

Create a backup and wipe the SSD before leaving with Apple.

[ Parent | on HN ]

Re:Ask HN: How do you prepare a MacBook Pro for intensive te... by duxup on Friday February 21, 2025 @03:26PM (#43132532)

Wouldn't this depend on the test?

[ Parent | on HN ]

Re:Ask HN: How do you prepare a MacBook Pro for intensive te... by amichail on Friday February 21, 2025 @03:28PM (#43132552)

I suspect any simple tests will pass.

Will they then ask for access to my account for more intensive testing?

Will they just wipe the SSD and install everything from scratch without needing my password?

[ Parent | on HN ]

Re:Ask HN: How do you prepare a MacBook Pro for intensive te... by Bluescreenbuddy on Friday February 21, 2025 @04:15PM (#43133074)

>Will they then ask for access to my account for more intensive testing?

>Will they just wipe the SSD and install everything from scratch without needing my password?

They don't need your account. As for data loss, you accept that risk when you give them your device. If they need to wipe it they will.

[ Parent | on HN ]