Re:Delta CRJ Crash Toronto 17th Feb 25
by potato3732842 on Tuesday February 18, 2025 @07:17PM
(#43096908)
>Airlines are in the business of delivering the worst customer service they can get away with
The DMV is pure customer service.
Airlines are "applied" customer service since they actually deliver a service there is demand for.
Yeah, last time an airline lost my bag they said pretty much the same thing.
The way I see it, there are two types of idiot:
You're an idiot if you delay the evacuation of a crashed plane. Shit's on fire, yo.
And you're an idiot if you expect an airline will make you whole. Airlines are in the business of delivering the worst customer service they can get away with - they don't even guarantee that a person who has booked a seat on a flight will have a seat on the flight.