News for hackers. Stuff that matters.
Re:It's not 'emotional labour', it's kin work by AdamH12113 on Monday February 03, 2025 @01:28PM (#42921195)
> What's the alternative? A customer service job where you can be rude?

A customer service job where you can be merely polite and professional without also having to be artificially cheerful and enthusiastic. Or, if you must put on a show, at least be paid appropriately for the extra work you're doing.

Re:It's not 'emotional labour', it's kin work by zajio1am on Monday February 03, 2025 @04:09PM (#42923163)
Well, being polite and professional where one is sad or angry is still emotional labor (but it is probably a reasonable expectation from employees, as 'dealing with sad/angry co-workers' is also emotional labor).
Re:It's not 'emotional labour', it's kin work by pavel_lishin on Monday February 03, 2025 @01:53PM (#42921461)
And one where if someone is rude to you, you can hang up.
Re:It's not 'emotional labour', it's kin work by jazzyjackson on Monday February 03, 2025 @01:42PM (#42921334)
...I really don't like talking about my flair