Andy, or someone else, posted what can be read as an endorsement[1].
> Until corporate Dems are thrown out, the reality is that Republicans remain more likely to tackle Big Tech abuses.
Putting aside that this was a divisive statement, the problem emerged when this was posted by the official company account.
For the duration of time that this was the official response, it's not unreasonable for the public to assume that Andy, or someone else, endorsed a political party using the official company account.
This is the core of what caused the incident to escalate.
It was later retracted, and followed up with a statement[2] on the incident.
[2]: https://www.reddit.com/r/ProtonMail/comments/1i2nz9v/on_poli...
By contrast, Democrats nominated her to be commissioner, officially it was Biden who did so but Elizabeth Warren, another Democrat, is the one who really pushed for it.
Words don't mean shit compared to action.
With your kind of reasoning its pretty obvious why America is currently driving itself off a cliff.
The statement maybe retracted but the message and statement and ideology remain. I cannot trust your organization based on your CEO.
The irony is the collection of big-tech that showed up for and financially supported Trump. This has a great profound outlook on real antitrust action towards those individuals and their organizations. Actions are more verbose than words but often ignored.
I've subscribed to Proton for several years, and I now deeply regret my decision. Regardless of any explanations about the removal of the statement or internal miscommunication, the damage is already done.
And to consider all of it you unfortunately have to have been red-pilled in the past.
If you can consider it, than everything above is like 1% as bad as silence during the prior administration.
Edit: I get it, you're arguing for your favorite political party. Not interested.
A subset were also upset with the nature of the endorsement.
And then you could also discuss whether a CEO of a company has to consider what they say, regardless if they're using an official account or not. This is more of a gray area, and has people divided.
I'm personally of the opinion that, as a CEO, you're always representing your company when speaking to the public to some extent.