im perfectly fine with that, and am not asking for a refund or anything. i am merely pointing out that as a fellow startup person in tech this kind of friction log is typically what you want to improve the experience, so that in 3-5 years you are not blaming your user for their skill issue when really its always possible to improve the experience. this is what i did for a living. this comes from empathy.
The so called issues you've encountered appear to be due to insufficient knowledge and experience. It might be a good idea to learn more to better understand what's going on. What you've done is similar to complaining about being last in a swimming competition without learning how to swim properly first and without proper practice for several years.