Terminals are asking but that doesn't mean people are tipping, as the article points out:

> People are tipping less at restaurants than they have in at least six years, driven by fatigue over rising prices and growing prompts for tips at places where gratuities haven’t historically been expected.

It’s extra effort and embarrassing to select lower or no tip when the cashier and other customers are looking.

That's the intended dynamic.

You are being pressured into submitting to being overcharged.

According to the WSJ, not so embarrassing that people are tapping the top button that much. After a while people are just done with it.

(And while this probably isn't a major factor, it backfires for people like me. By default I tip higher than most of the canned buttons.)

I don't have access to the article but would guess that this is about a pushback against that. I've personally begun my own pushback and try to base my tipping on where I think it's reasonable and never give into awkwardness or default values.

15%? Where I live it starts at 18%. Before we swiped/taped our own credit cards a tip at chipotle was unheard of. I go to Hanlon's razor here though. The POS system just defacto has this screen and no one removes it because some people do tip.

If I walk up and order something that doesn't require labor to make and I bus my own table and throw away my own trash, I don't tip. The business owner pays the staff from what I pay for the food. If not I'll cut the business owner out of the equation and pay the staff to make my food directly. They deserve the profit.