What are the odds that this was tested with actual users?

I remember a time long ago, in a galaxy far far away where the user experience mattered more than whatever whims designers had.

My old car, for example, had big buttons that were meant to be usable with gloves. That was a godsend in the Swedish winter. It wasn't very pretty, but the memory of it makes me want to scream every time I have to use a touch interface in a car.