Re:How to Lose a Fortune with Just One Bad Click
by darknavi on Friday December 20, 2024 @04:37PM
(#42475303)
> Does Google even offer live-person support if you’re not their Workspace customer?
Not really. That's the giant red flag behind committing to a gmail, outlook, etc. account. If it gets messed up you're at the whim of "on-rail" support and if you need anything more all you can do is shout into social media and hope a stray employee feels bad for you.
Re:How to Lose a Fortune with Just One Bad Click
by smoothgrammer on Friday December 20, 2024 @05:45PM
(#42475864)
Yes they do. If you subscribe to Google One.
Does Google even offer live-person support if you’re not their Workspace customer?
Also, one other difference is that apparently the attackers may have been using Salesforce to send the emails. Maybe they were using a trial or developer edition? I believe those can send out emails too, but they are very limited. So this must be a very targeted kind of attack. The scary part is that the attacker’s emails pass SPF, DKIM, and DMARC. There’s a technical write-up I found about this aspect of the attack.[2]
[1]: https://sammitrovic.com/infosec/gmail-account-takeover-super...
[2]: https://docs.google.com/document/d/1xrJsRBcGj9x2mMvRoKLG4ANS...